Please note that this position is no longer available. If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Receptionist
CA - Beverly Hills
or
Apply with
Opportunity Snapshot
Hilton & Hyland is one of the preeminent residential and commercial Real Estate brokerages in Los Angeles' exclusive luxury market and specializes in the communities of Beverly Hills, Bel-Air, Westwood, Brentwood, Pacific Palisades, Malibu and West Hollywood.
As our Receptionist, you will represent our firm to the many clients we connect with every day, and through superior organizational skills, ensure even our busiest days flow smoothly.
In our business, premium customer service is of paramount importance, and we never relax our standards, even in the most demanding of circumstances. As a key representative of our firm, you'll play a substantial role in creating our clients' perception of our organization. In all of your efforts, you will strive to be remain poised and professional while at the same time bringing a personal touch to your client interactions.
If you have:
At least two years of experience in a receptionist role
Experience managing a high volume of incoming calls and clients
Professionalism and poise in keeping with our status as a luxury brand
Exceptional communication and interpersonal skills
Top notch organization and multi-tasking abilities
Computer proficiency
Demonstrated track record of integrity
Consider taking on a role that offers:
Pride -- you will play a critical role within Southern California's #1 luxury real estate boutique and will work with some of the industry's best.
Exciting environment -- our busy office in Beverly Hills meets with high profile celebrities on a daily basis to construct million dollar real estate deals.
Excellent benefits -- in addition to a competitive salary, you'll enjoy a comprehensive benefits package that includes medical and dental insurance and paid vacation.
Career development -- we love to promote from within, and your success in this role can help position you to become a Broker Assistant in the future.
More About Your Role
Each morning, you will be the first to arrive and you'll prepare our offices for our clients by unlocking doors, turning on lights, elevators, and air-conditioning, and making coffee. You'll ensure that the office continues to run smoothly by ordering and maintaining all supplies, distributing all faxes, and ordering signs for client properties. You'll also distribute the Multiple Listing Service (MLS) prints and review all voicemails before forwarding messages to our brokers, agents and employees.
As the "voice" of Hilton & Hyland for many of our clients, we'll look to you to greet each one with attention and courtesy, whether on the phone or in person. As you manage upwards of 45-50 calls per hour, you'll aim to recognize clients by name before referring their calls to our agents and brokers. Bringing a personal touch to such a high volume of calls is a challenge, but one you will embrace with pride in this role. You'll also track our advertising efforts and develop and maintain client logs, call lists, and phone records.
Additionally, you will cross-train so that you can provide ongoing backup support for the Controller, Bookkeeper, Owner, Managing Director, and Marketing Department. These projects will include a variety of clerical tasks, such as entering listings information into the MLS database.
In addition to well-mannered social graces and professional poise, success in this role will require:
Scrupulous attention to detail and accuracy -- understanding that our success can be greatly affected by just one lost call or erroneous entry in the MLS system, you'll take substantial care in "dotting each 'i' and crossing every 't'."
Team player mentality -- you'll aim to become the company's greatest asset by competently supporting our goals and responding to organizational demands that may fall outside your usual accountabilities.
Impeccable integrity -- you'll employ strict confidentiality as you become privy to highly sensitive information on a daily basis.
If this sounds like the right mix of challenge and opportunity, and you meet the required qualifications, we look forward to hearing from you.
About Hilton & Hyland
Partners Rick Hilton and Jeff Hyland established Hilton & Hyland in 1993 with the intention of creating a small real estate boutique that would grow to meet the demands of the market, yet never outgrow a founding philosophy for meeting the uniquely individual concerns of each client. Together, they bring a dynamic and diverse range of resources to the firm. So do some 60 Hilton & Hyland agents, each chosen for their considerable accomplishments, as well as discerning ethics, in the marketing, purchase, and sale of luxury real estate.
It has often been said that the Los Angeles real estate market is unlike any other in the world. To that end, Rick Hilton and Jeff Hyland have built strong ties to the global marketplace while holding fast to the advantages of a small one-office company based in Beverly Hills. As a founding affiliate of Christie's Great Estates, the firm is the only Los Angeles-area broker represented by a company that has been bringing the world's most influential - and affluent - buyers and sellers together for more than 230 years.
Both of the principals, along with the entire staff at Hilton and Hyland, distinguish themselves as sophisticated industry veterans who are committed to redefining personal service. In matters of personal service, Hilton & Hyland's commitment to their clients has long surpassed the standards by which other real estate firms are judged...in the highly selective Los Angeles community as well as the most privileged places on earth.
Opportunity Snapshot
Hilton & Hyland is one of the preeminent residential and commercial Real Estate brokerages in Los Angeles' exclusive luxury market and specializes in the communities of Beverly Hills, Bel-Air, Westwood, Brentwood, Pacific Palisades, Malibu and West Hollywood.
As our Receptionist, you will represent our firm to the many clients we connect with every day, and through superior organizational skills, ensure even our busiest days flow smoothly.
In our business, premium customer service is of paramount importance, and we never relax our standards, even in the most demanding of circumstances. As a key representative of our firm, you'll play a substantial role in creating our clients' perception of our organization. In all of your efforts, you will strive to be remain poised and professional while at the same time bringing a personal touch to your client interactions.
If you have:
At least two years of experience in a receptionist role
Experience managing a high volume of incoming calls and clients
Professionalism and poise in keeping with our status as a luxury brand
Exceptional communication and interpersonal skills
Top notch organization and multi-tasking abilities
Computer proficiency
Demonstrated track record of integrity
Consider taking on a role that offers:
Pride -- you will play a critical role within Southern California's #1 luxury real estate boutique and will work with some of the industry's best.
Exciting environment -- our busy office in Beverly Hills meets with high profile celebrities on a daily basis to construct million dollar real estate deals.
Excellent benefits -- in addition to a competitive salary, you'll enjoy a comprehensive benefits package that includes medical and dental insurance and paid vacation.
Career development -- we love to promote from within, and your success in this role can help position you to become a Broker Assistant in the future.
More About Your Role
Each morning, you will be the first to arrive and you'll prepare our offices for our clients by unlocking doors, turning on lights, elevators, and air-conditioning, and making coffee. You'll ensure that the office continues to run smoothly by ordering and maintaining all supplies, distributing all faxes, and ordering signs for client properties. You'll also distribute the Multiple Listing Service (MLS) prints and review all voicemails before forwarding messages to our brokers, agents and employees.
As the "voice" of Hilton & Hyland for many of our clients, we'll look to you to greet each one with attention and courtesy, whether on the phone or in person. As you manage upwards of 45-50 calls per hour, you'll aim to recognize clients by name before referring their calls to our agents and brokers. Bringing a personal touch to such a high volume of calls is a challenge, but one you will embrace with pride in this role. You'll also track our advertising efforts and develop and maintain client logs, call lists, and phone records.
Additionally, you will cross-train so that you can provide ongoing backup support for the Controller, Bookkeeper, Owner, Managing Director, and Marketing Department. These projects will include a variety of clerical tasks, such as entering listings information into the MLS database.
In addition to well-mannered social graces and professional poise, success in this role will require:
Scrupulous attention to detail and accuracy -- understanding that our success can be greatly affected by just one lost call or erroneous entry in the MLS system, you'll take substantial care in "dotting each 'i' and crossing every 't'."
Team player mentality -- you'll aim to become the company's greatest asset by competently supporting our goals and responding to organizational demands that may fall outside your usual accountabilities.
Impeccable integrity -- you'll employ strict confidentiality as you become privy to highly sensitive information on a daily basis.
If this sounds like the right mix of challenge and opportunity, and you meet the required qualifications, we look forward to hearing from you.
About Hilton & Hyland
Partners Rick Hilton and Jeff Hyland established Hilton & Hyland in 1993 with the intention of creating a small real estate boutique that would grow to meet the demands of the market, yet never outgrow a founding philosophy for meeting the uniquely individual concerns of each client. Together, they bring a dynamic and diverse range of resources to the firm. So do some 60 Hilton & Hyland agents, each chosen for their considerable accomplishments, as well as discerning ethics, in the marketing, purchase, and sale of luxury real estate.
It has often been said that the Los Angeles real estate market is unlike any other in the world. To that end, Rick Hilton and Jeff Hyland have built strong ties to the global marketplace while holding fast to the advantages of a small one-office company based in Beverly Hills. As a founding affiliate of Christie's Great Estates, the firm is the only Los Angeles-area broker represented by a company that has been bringing the world's most influential - and affluent - buyers and sellers together for more than 230 years.
Both of the principals, along with the entire staff at Hilton and Hyland, distinguish themselves as sophisticated industry veterans who are committed to redefining personal service. In matters of personal service, Hilton & Hyland's commitment to their clients has long surpassed the standards by which other real estate firms are judged...in the highly selective Los Angeles community as well as the most privileged places on earth.
Hilton & Hyland is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
